Please allow up to 1 -2 days for your order to be processed. After your order has been processed your package will be shipped and delivered within 5 -10 business days. Please note that there may be delays due to COVID-19. Thank you for your patience.

Please double check your name and shipping address before submitting your order, so that your package could be delivered to the correct location. You will receive an email along with the tracking number as soon as your order has been shipped.

If you have input the wrong information as far as name, shipping address, color or size, please contact us immediately. If your order hasn't been processed and shipped, we should be able to correct the issue without a problem.

USPS is responsible for your package once it's scanned and shipped. If your package is ever lost or stolen, please contact your local post office as they will be able to better assist you. "Lola Closet" is not legally responsible for any lost or stolen packages, but you may contact us as we will be more than happy to help. 

INTERNATIONAL SHIPPING:
We offer International Shipping. All international orders take up to 1- 2 business day to be processed and shipped. Shipping time is based on the carrier you choose during your check out (SHIPPING TIMES ARE ESTIMATES AND ARE NOT GUARANTEED AS THERE CAN BE DELAYS DUE TO HOLIDAYS, BAD WEATHER, AND OTHER UNFORESEEN CIRCUMSTANCES. Your patience is greatly appreciated) Shipping prices are calculated by the carrier.

Please note: Lola Closet is not responsible for any customs fees assessed by the receiving country. If your package has not been delivered after 10 days of being shipped, please contact DHL or your countries’ postal service to inquire about your package. Most likely the package has not been delivered because it is being held by customs and is pending a retrieval fee. Any unclaimed packages will be sent back to Lola Closet and cannot be refunded or resent.